Privacy Policy — Fitrah Fitness

Fitrah Fitness

Privacy Policy

Updated April 27, 2026

Fitrah Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Fitrah Fitness.

This Privacy Policy applies to our website and app, and their associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible, every time these terms are referenced they are defined as follows:

What Information Do We Collect?

We collect information from you when you visit our website or app, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

We also collect information from mobile devices for a better user experience, although these features are completely optional:

When Does Fitrah Fitness Use End User Information from Third Parties?

Fitrah Fitness will collect End User Data necessary to provide our services. End users may voluntarily provide us with information they have made available on social media websites. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.

When Does Fitrah Fitness Use Customer Information from Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to show interest in becoming a Fitrah Fitness customer, we may receive information from a third party that provides automated fraud detection services. We also occasionally collect information that is made publicly available on social media websites.

Do We Share the Information We Collect with Third Parties?

We may share the information we collect — both personal and non-personal — with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide content or services we think may interest you. We may also share it with affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may share or transfer your information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers, database storage and management, email management, credit card processing, customer service, and fulfilling orders. We will likely share your personal information with these third parties to enable them to perform these services.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners and application developers. We may also disclose personal and non-personal information to government or law enforcement officials as we believe necessary to respond to legal process, protect our rights, prevent illegal activity, or comply with applicable laws.

Where and When Is Information Collected?

Fitrah Fitness will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use the Information We Collect?

Any information we collect from you may be used in one of the following ways:

How Do We Use Your Email Address?

By submitting your email address on this website or app, you agree to receive emails from us. You can unsubscribe from any email list at any time by clicking the opt-out link in the respective email. We only send emails to people who have authorized us to contact them. By submitting your email address, you also agree to allow us to use it for customer audience targeting on platforms like Facebook for advertising to opted-in users.

How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide Fitrah Fitness to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no legal or regulatory obligation to keep it, we will either remove it from our systems or depersonalize it so that you cannot be identified.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway provider's database, accessible only to those with special access rights. After a transaction, your private financial information is not kept on file. We cannot, however, guarantee absolute security of any information transmitted to Fitrah Fitness.

Health and Biometric Data — Mizan AI Wellness Insights

Fitrah Fitness uses a third-party health data platform to power the Mizan AI Wellness Insights feature within the app. This platform's software development kit (SDK) is integrated into Fitrah Fitness to collect, analyze, and generate wellness insights from your device and health data. This section explains what data is collected through this integration, how it is used, and your rights in relation to it.

What Data Is Collected Through This Integration

With your explicit permission, the SDK collects health and behavioral data from your device and connected health sources, including Apple Health (HealthKit) on iOS and Google Health Connect on Android. The categories of data that may be collected include:

Activity Data Information about your physical activity and movement, such as step count, activity duration, calories burned, distance traveled, energy burned, floors climbed and heart rate.
Sleep Data Information collected while you are asleep, resting, or in bed, such as sleep start and end times, heart rate, heart rate variability, body temperature variation,, sleep stages (light, deep, and REM), resting heart rate and respiratory rate.
Body Data Information about body composition, which may include blood pressure, blood glucose, height, weight, body fat percentage, and oxygen saturation.
Menstruation Data Information about your menstrual cycle if you choose to share it, including period length, current day in cycle, cycle length, and current phase.
Device and Identifier Data Technical information about your device such as device name, hardware model, operating system, and a unique user identifier assigned by Fitrah Fitness to enable data transmission.

Not all of the above categories will be collected in every case. Collection depends on which permissions you grant, which sensors your device supports, and which features of the app you use.

How This Data Is Used

The health data collected through this integration is used solely to generate your personalized Mizan AI Wellness Insights within the Fitrah Fitness app, including your Fitrah Focus summaries and wellness tips. It is not used for advertising, sold to third parties, or shared with any party other than our wellness technology provider for the purpose of processing and generating those insights.

Our wellness technology provider processes and stores this data on its own infrastructure, which may be located in multiple jurisdictions including Australia, the European Union, and the United States. By using the Mizan AI features in Fitrah Fitness, you understand that your health data will be transmitted to and processed by this provider in accordance with its own end user privacy policy. You may contact us at support@fitrah.space if you would like more information about the sub-processors we work with.

Consent and Control

Your health data is never collected without your explicit permission. Before any health data is accessed, you will be presented with a permission request through your device's native health permissions system (Apple Health or Google Health Connect). You may grant or deny individual permissions, and you may revoke access at any time through your device settings. Revoking permissions will stop further collection but will not automatically delete data already processed.

Sensitive Health Data

Menstruation data and other body-related health signals collected through this integration are treated as sensitive personal data. Fitrah Fitness does not share this category of data with any third party other than our wellness technology provider for the purpose of generating your wellness insights, and it is never used for any purpose beyond delivering the features you have opted into within the app.

Our Technology Provider's Approach to Privacy

Our wellness technology provider does not collect personally identifiable information through its SDK and requires native device permissions to be granted by the individual user before any data collection can occur. The technology focuses on non-invasive behavioral and wellness insights derived from passive device signals rather than direct personal identifiers.

Could My Information Be Transferred to Other Countries?

Fitrah Fitness is incorporated in the United States. Information collected via our website or app may be transferred to our offices, personnel, or third parties located throughout the world. To the fullest extent allowed by applicable law, by using our Service, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the Information Collected Secure?

We take precautions to protect the security of your information through physical, electronic, and managerial procedures. However, no security system is foolproof. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Can I Update or Correct My Information?

You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications, or (3) request deletion of personally identifiable information maintained about you on our systems by cancelling your account. To protect your privacy, we may take reasonable steps to verify your identity before granting access or making corrections.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Fitrah Fitness, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the United States without regard to its conflict of laws provisions. By using Fitrah Fitness or contacting us directly, you signify your acceptance of this Privacy Policy.

Cookies

Fitrah Fitness uses cookies to identify the areas of our website or app that you have visited. We use cookies to enhance performance and functionality, but they are non-essential. Without them, certain features like video or saved login details may become unavailable. We never place Personally Identifiable Information in cookies. Most web browsers can be set to disable cookies, though doing so may affect your ability to use the Service correctly.

Kids' Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Third-Party Services

We may display, include, or make available third-party content or links to third-party websites or services. Fitrah Fitness shall not be responsible for any Third-Party Services, including their accuracy, completeness, legality, or quality. Third-Party Services are provided solely as a convenience and you access them entirely at your own risk.

GDPR — Information for Users in the European Economic Area

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

We store all personal data for up to 6 years unless your account is deleted, in which case we dispose of all data within 60 days in accordance with this Privacy Policy and our Terms of Service.

California Residents (CCPA and CalOPPA)

California residents have the following rights:

If you make a request, we have one month to respond. To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Unless otherwise required by law, we will notify you before changes take effect and give you an opportunity to review them. Continued use of the Service following any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Email: support@fitrah.space